delegation as leadership stlye

Delegation as Leadership Style


Tips for effective delegation You leadership style is situational.  You leadership style depends on the task, the team or individual’s capabilities and knowledge, the time and tools available and the results desired. As a supervisor, manager, or team leader, you make daily decision about the appropriate leadership style to employ in each work situation.  You

Active Listening

Active Listening


Improve your Active Listening There are five key elements of active listening.  They all help you ensure that you hear the other persons, and that the other persons know you are hearing what they say. Pay attention: Give the speaker your undivided attention, and acknowledge the message.  Recognize that non-verbal communication also “speaks” loudly. Look

leadership

Leadership Rewards And Recognition


Leadership Success Secrets A leader makes other people feel important and appreciated.  The leader excels at creating opportunities to provide rewards, recognition and thanks to his or her staff.  A leader creates a work environment in which people fell important and appreciated.  How leaders make people feel important through rewards and recognition A key leadership

conflict

Preventing Conflict


Getting to, and maintaining, that balance requires well-developed team skills, particularly the ability to resolve conflict when it does happens, and the ability to keep it healthy and avoid conflict in the day-to-day course of team working. As well as being able to handle conflict when it arises, teams need to develop ways of preventing

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Testimonials

Service Excellence Course

I find this course to be exceptional.  Not only are the sessions interesting, but the high level of positiveness and professionalism in which they are delivered automatically persuades the participant to feel part of it and to engage the discussions and exercises. It is realistic, practical and is an excellent training that provides the necessary know how to deal with real circumstances at work. I highly recommend it.

Mike Hernandez Jr. (Sr. J.P.) Communication & PR Officer

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