interpersonal skills

The Importance of Interpersonal Skills


Why interpersonal Skills is necessary in the workplace? Interpersonal skills fall into the category of ‘soft skills’, meaning these are inherent skills possessed, not the kind a person can generally learn from reading textbooks. Interpersonal skills are defined as the skills “used by a person to properly interact with others,” and still be able to

long-term focus

Develop Long-Term Focus to Achieve Distant Goals


Long-term focus is essential for success. If you want to live a happy life, tie it to a goal, not to people or things. – Albert Einstein Many scientific researchers work day in, day out to pursue goals that will take years, decades, or even generations to achieve.  Their progress is often painstakingly slow, they

saying thank you in the workplace

When and How to Say “Thank You”


Thank You Tips Workers who feel appreciated are twice as likely to stay at a company than those who don’t feel appreciated.   If you think you don’t have time or can’t afford to show appreciation to your team, then stop and think about how much you currently invest in hiring and training new people.

rewarding your team this christmas

Rewarding Your Team This Christmas


Imagine this scenario: One of your team members has saved the company a significant amount of money with a process she spent weeks creating. It’s right before the holidays, so you decided to reward her with a turkey that she and her family can enjoy for dinner. You make a big deal of presenting the

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Testimonials

Service Excellence

Mr. Paul did an exceptional job in bringing across what Service Excellence truly encompasses. It was well organized with sufficient time to truly engage and ask questions. I definitely recommend this training to everyone, enhancing knowledge is power.

Wendy Castillo Hospitality Officer

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