Jon Hainstock wrote this on January 7, 2015 From childhood, we’re constantly reminded of the value of teamwork. Whether it’s the little league team, the team of friends in a tug-of-war game, or the corporate team you’re a part of, everything works better and more smoothly when people work together. If you think back to
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Management Skills Level 1
I enjoyed the training. It was full of useful information that I can use in my workplace. Featured several scenarios that happen in the workplace even when we are not expecting it. It has truly been an eye-opener. I love doing training and seminars with Paul as he seems to be an excellent presenter. Looking forward to attending other seminars in the future.
Shahira Quiroz Assistant Accountant
Resolving Conflict/Team Building Seminar
Life changing experience, powerful, motivating, best seminar that leaves one with so much to deal with the issue.Eager for a follow-up.
kudos to Mr.Paul Lecky.
Mary Vice-Principal of Belize Rural High School
Service Excellence Course
My expectation going was clueless. Today I can boast myself providing a top notch customer service optimizing the Best practices and advancing to the next level.
The course thought Me:
- Building Customer Loyalty
- Creating lasting Impression
- Providing Excellent Customer Service
- Customer Service vs Customer Success
- Creating a Customer Service Culture
- Creating a positive attitude
- Using Communication Channels and Skills Creating a Proactive Interaction timing
Michael Fisher Security Guard, Belize Tourism Board
The course exceeded my expectation. It was interactive, the delivery of the content was exceptionally executed. IPD personalized this course for us and that was impressive. I was able to relate to the examples and scenarios given, this allowed me to internalize my own capabilities and I was able to identify which area needed attention and effort to ensure I'm delivering excellent service. I highly recommend the IPD for any training your seeking to build your professional portfolio.
Ginevva Joseph Certification and Standards Inspector
Management Skills Level I
I have a clearer idea on how I will proceed to move forward as the course has definitely provided me with the skills I need to become effective as a manager.
Josephine Gault Manager