dealing with lateness

How to Stop Lateness


How can you stop habitual lateness? There are several strategies you can use.  1. Disorganization Keep a schedule with you at all times. Write down every meeting or commitment you have. It also helps if you schedule travel or transition time to and from each meeting or commitment. Online schedulers are useful if you’re always late,

how to deal with lateness

Dealing With Lateness


Do you have a colleague who regularly arrives late for meetings? Or perhaps you have a colleague who frequently turns up late at the office, complaining about “nightmare traffic” on their drive to work.  Are you the person who is always late? Lateness is bad for team productivity or team morale, and it may point to

dealing with angry people

Anger- Learn How to Defuse Tense Situations


How many times have you had to deal with an angry person? Perhaps a customer was unhappy with a poor delivery, a colleague was annoyed because you were given a project she wanted, or a supplier was upset because of a late payment? It’s easy to get flustered or upset when you’re confronted with an

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Testimonials

Service Excellence

Dealing with the tourism stakeholders the training  was ideal as it relates to my daily work

 

Martin Rivas Licensing Manager

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