Eight Common Goal Setting Mistakes

Goal Setting Mistake 1: Setting Unrealistic Goals When you’re exploring possible goals, you need to unleash your imagination and ambition, put your reservations aside, and dream big dreams. However, once you’ve decided on a goal, make sure that it is realistic, and that you can actually achieve it in the time frame that you have

How to set goals

Goal Setting: Setting Meaningful & Challenging Goals

1. Setting Clear Goals When your goals are clear, you know what you’re trying to achieve. You can also measure results accurately, and you know which behaviours to reward. This is why SMART is such a useful mnemonic. However, when a goal is vague – or when you express it as a general instruction like

dealing with lateness

How to Stop Lateness

How can you stop habitual lateness? There are several strategies you can use.  1. Disorganization Keep a schedule with you at all times. Write down every meeting or commitment you have. It also helps if you schedule travel or transition time to and from each meeting or commitment. Online schedulers are useful if you’re always late,

how to deal with lateness

Dealing With Lateness

Do you have a colleague who regularly arrives late for meetings? Or perhaps you have a colleague who frequently turns up late at the office, complaining about “nightmare traffic” on their drive to work.  Are you the person who is always late? Lateness is bad for team productivity or team morale, and it may point to

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Service Excellence Course

My expectation going was clueless. Today I can boast myself providing a top notch customer service optimizing the Best practices and advancing to the next level.

The course thought Me:

  • Building Customer Loyalty
  • Creating lasting Impression
  • Providing Excellent Customer Service
  • Customer Service vs Customer Success
  • Creating a Customer Service Culture
  • Creating a positive attitude
  • Using Communication Channels and Skills Creating a Proactive Interaction timing

Michael Fisher Security Guard, Belize Tourism Board

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