Resovling Conflict

Conflict Resolution Three Stage Process


When a team oversteps the mark of healthy difference of opinion, resolving conflict requires respect and patience. The human experience of conflict involves our emotions, perceptions, and actions; we experience it on all three levels, and we need to address all three levels to resolve it. We must replace the negative experiences with positive ones.

leadership oath

The Leadership Oath


Most young people have the potential of becoming great leaders.  But there is always the fear that we may not  be a good leader , no one will listen to us or follow us.  Your journey as a leader begins now, take the leadership oath and start living it immediately. I believe leadership is a

Ten Worst Work Habits To Break

Ten Worst Work Habits To Break


By Anthony Balderrama, CareerBuilder.com Everyone has a weakness in their work behavior that they need to work on, and they often extend beyond annoyances and become problems for your career. Here are ten worst work habits that you should try to break: Procrastination A lot of people work best under pressures, or at least they

Paul Lecky


Paul Lecky President & Lead Trainer Paul Lecky is the president of IPD and a consultant who has conducted professional training in various areas such as conflict resolution, supervisory management, sales management, service excellence, team building, seven habits of highly effective people, marketing and sales, effective leadership, entrepreneurship etc. for companies and institutions in Jamaica

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Testimonials

Service Excellence Course

I find this course to be exceptional.  Not only are the sessions interesting, but the high level of positiveness and professionalism in which they are delivered automatically persuades the participant to feel part of it and to engage the discussions and exercises. It is realistic, practical and is an excellent training that provides the necessary know how to deal with real circumstances at work. I highly recommend it.

Mike Hernandez Jr. (Sr. J.P.) Communication & PR Officer

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