Message from Paul Lecky’s desk
Management Skills Level 1
I enjoyed the training. It was full of useful information that I can use in my workplace. Featured several scenarios that happen in the workplace even when we are not expecting it. It has truly been an eye-opener. I love doing training and seminars with Paul as he seems to be an excellent presenter. Looking forward to attending other seminars in the future.
Shahira Quiroz Assistant Accountant
The course exceeded my expectation. It was interactive, the delivery of the content was exceptionally executed. IPD personalized this course for us and that was impressive. I was able to relate to the examples and scenarios given, this allowed me to internalize my own capabilities and I was able to identify which area needed attention and effort to ensure I'm delivering excellent service. I highly recommend the IPD for any training your seeking to build your professional portfolio.
Ginevva Joseph Certification and Standards Inspector
Would recommend all business and entrepreneur to take a course with IPD. Mr. Lecky was exceptionally well on how he brought his topics, stories, and experiences.
This course was way different from the other customer service course I have taken in the past.
Neuton Garcia Tax Auditor
The speech craft course was excellent. The facilitator made the course interesting and showcased examples highlighting different ways to present and interact with the audience. Through the course I learn of ways to better improve my presentation and delivery which involves speech. I would highly recommend this course to those that want to improve their public speaking skills.
Jalen Avila Aftercare Specialist, Beltraide
Mr. Paul did an exceptional job in bringing across what Service Excellence truly encompasses. It was well organized with sufficient time to truly engage and ask questions. I definitely recommend this training to everyone, enhancing knowledge is power.
Wendy Castillo Hospitality Officer