Let’s talk on messenger
The course exceeded my expectation. It was interactive, the delivery of the content was exceptionally executed. IPD personalized this course for us and that was impressive. I was able to relate to the examples and scenarios given, this allowed me to internalize my own capabilities and I was able to identify which area needed attention and effort to ensure I'm delivering excellent service. I highly recommend the IPD for any training your seeking to build your professional portfolio.
Ginevva Joseph Certification and Standards Inspector
Management Skills 101
The session was excellent! I liked having a one and one with the employee, also the part about what motivates you.
From a passed session I use the "catch someone doing something good " It really worked.
God Bless! May he continue to use you to make the world a better place.
Stella Codd Tax Assistant
Management Skills Level 1
I enjoyed the training. It was full of useful information that I can use in my workplace. Featured several scenarios that happen in the workplace even when we are not expecting it. It has truly been an eye-opener. I love doing training and seminars with Paul as he seems to be an excellent presenter. Looking forward to attending other seminars in the future.
Shahira Quiroz Assistant Accountant
Mr. Lecky did an excellent job, I learned how to always be positive and how to deal with situations in a good way
Leah Bennett Treasurer
Would recommend all business and entrepreneur to take a course with IPD. Mr. Lecky was exceptionally well on how he brought his topics, stories, and experiences.
This course was way different from the other customer service course I have taken in the past.
Neuton Garcia Tax Auditor