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Mr. Paul did an exceptional job in bringing across what Service Excellence truly encompasses. It was well organized with sufficient time to truly engage and ask questions. I definitely recommend this training to everyone, enhancing knowledge is power.
Wendy Castillo Hospitality Officer
Management Skills 101
One of the most informative and best training I have received. I really enjoy the course. I learned how to deal with transitioning into the management position, effective delegation, time management, different characters and attitude at a workplace and so much more. I would highly recommend this training for those in Managerial positions. Excellent Training!
Michelle Brow Officer in Charge, Income Tax Belmopan
Management Skills Level I
Mr. Paul's insights on balancing work and family were truly rewarding. He has given me a new perspective on having a successful life without neglecting the people around me. I would recommend this course to anyone who is seeking motivation and empowerment in both their professional and personal life.
Mariana Verde Supervisor
Service Excellence Course
My expectation going was clueless. Today I can boast myself providing a top notch customer service optimizing the Best practices and advancing to the next level.
The course thought Me:
- Building Customer Loyalty
- Creating lasting Impression
- Providing Excellent Customer Service
- Customer Service vs Customer Success
- Creating a Customer Service Culture
- Creating a positive attitude
- Using Communication Channels and Skills Creating a Proactive Interaction timing
Michael Fisher Security Guard, Belize Tourism Board
Dealing with the tourism stakeholders the training was ideal as it relates to my daily work
Martin Rivas Licensing Manager