June 13, 2014
Dealing with the tourism stakeholders the training was ideal as it relates to my daily work
Martin Rivas Licensing Manager
Would recommend all business and entrepreneur to take a course with IPD. Mr. Lecky was exceptionally well on how he brought his topics, stories, and experiences.
This course was way different from the other customer service course I have taken in the past.
Neuton Garcia Tax Auditor
Mr. Paul did an exceptional job in bringing across what Service Excellence truly encompasses. It was well organized with sufficient time to truly engage and ask questions. I definitely recommend this training to everyone, enhancing knowledge is power.
Wendy Castillo Hospitality Officer
Service Excellence Course
I find this course to be exceptional. Not only are the sessions interesting, but the high level of positiveness and professionalism in which they are delivered automatically persuades the participant to feel part of it and to engage the discussions and exercises. It is realistic, practical and is an excellent training that provides the necessary know how to deal with real circumstances at work. I highly recommend it.
Mike Hernandez Jr. (Sr. J.P.) Communication & PR Officer
Management Skills 101
One of the most informative and best training I have received. I really enjoy the course. I learned how to deal with transitioning into the management position, effective delegation, time management, different characters and attitude at a workplace and so much more. I would highly recommend this training for those in Managerial positions. Excellent Training!
Michelle Brow Officer in Charge, Income Tax Belmopan