Well, this course was very good because it helped me reflect and correct things I wasn't doing too good. It also help me in learning different ways to approach and greet customers.
The speech craft course was excellent. The facilitator made the course interesting and showcased examples highlighting different ways to present and interact with the audience. Through the course I learn of ways to better improve my presentation and delivery which involves speech. I would highly recommend this course to those that want to improve their public speaking skills.
Jalen AvilaAftercare Specialist, Beltraide
Mr. Paul did an exceptional job in bringing across what Service Excellence truly encompasses. It was well organized with sufficient time to truly engage and ask questions. I definitely recommend this training to everyone, enhancing knowledge is power.
Wendy CastilloHospitality Officer
Would recommend all business and entrepreneur to take a course with IPD. Mr. Lecky was exceptionally well on how he brought his topics, stories, and experiences.
This course was way different from the other customer service course I have taken in the past.
Neuton GarciaTax Auditor
During the session, Mr. Lecky had the room and people thinking in a positive manner. We were not bored.