Conflict Resolution/Management From the desk of Paul C. Lecky

Conflict Resolution/Management

Conflict Resolution/Management From the desk of Paul C. Lecky Conflict is simply an inevitable aspect of human relationships. As desirable as it might seem, there’s just no way to live a conflict-free life.



From the boardroom to the bedroom, in any situation involving more than one person, conflict will arise. Poorly managed conflicts can generate a breakdown in trust and lost productivity, it can do real harm, both to you and the people you care about the most. It can cripple your career and the businesses you work for.



Handled well, however, conflict can be extraordinarily useful. If you have the skills needed to identify and resolve conflict, it can actually be your ally. It can help you identify and solve problems. And it can build deeper and stronger relationships, whether with your co-workers, supervisors and direct reports, or your closest friends and loved ones.



The Art of Conflict Management: Achieving Solutions for Life, Work, and Balance is an opportunity for you to gain those essential skills.



Contact the Institute of Professional Development or visit us at 



 With a basic understanding of the five conflict management strategies, you can better deal with conflicts before they escalate beyond repair

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Service Excellence

Would recommend all business and entrepreneur to take a course with IPD.   Mr. Lecky was exceptionally well on how he brought his topics, stories, and experiences.

This course was way different from the other customer service course I have taken in the past.

Great job!!!

Neuton Garcia Tax Auditor

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