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a key to motivation

Leadership Values And Ethics


Secrets of Leadership Success Leaders know what they value.  They also recognize the importance of ethical behavior.  The best leaders exhibit both their values and their ethics in their leadership style and actions.  Your leadership ethics and values should be visible because you live them in action every single day. A lack of trust is

delegation as leadership stlye

Delegation as Leadership Style


Tips for effective delegation You leadership style is situational.  You leadership style depends on the task, the team or individual’s capabilities and knowledge, the time and tools available and the results desired. As a supervisor, manager, or team leader, you make daily decision about the appropriate leadership style to employ in each work situation.  You

Active Listening

Active Listening


Improve your Active Listening There are five key elements of active listening.  They all help you ensure that you hear the other persons, and that the other persons know you are hearing what they say. Pay attention: Give the speaker your undivided attention, and acknowledge the message.  Recognize that non-verbal communication also “speaks” loudly. Look

leadership

Leadership Rewards And Recognition


Leadership Success Secrets A leader makes other people feel important and appreciated.  The leader excels at creating opportunities to provide rewards, recognition and thanks to his or her staff.  A leader creates a work environment in which people fell important and appreciated.  How leaders make people feel important through rewards and recognition A key leadership

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The course exceeded my expectation.  It was interactive, the delivery of the content was exceptionally executed. IPD personalized this course for us and that was impressive. I was able to relate to the examples and scenarios given, this allowed me to internalize my own capabilities and I was able to identify which area needed attention and effort to ensure I'm delivering excellent service. I highly recommend the IPD for any training your seeking to build your professional portfolio.

Ginevva Joseph Certification and Standards Inspector

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