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How efffective is your decision making process

How effective is your decision making process?


Our decisions shape our lives.  Made  consciously or unconsciously, with good or bad consequences, they represent the fundamental tool we use in facing the opportunities, the challenges, and the uncertainties of life.  Sometimes we make decisions too quickly,  or too slowly, or too arbitrarily. The result: a mediocre choice, dependent on luck for success.  It’s

The Manager’s Job


The job of a manager is extremely difficult; the job is fragmented and constantly changing, even as the day progresses.  Planning can be difficult with so many interruptions. It can be difficult to get done what needs to get done. On top of that, if the manager is “fighting fires” and dealing with crises and unforeseen

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Testimonials

Service Excellence Course

I find this course to be exceptional.  Not only are the sessions interesting, but the high level of positiveness and professionalism in which they are delivered automatically persuades the participant to feel part of it and to engage the discussions and exercises. It is realistic, practical and is an excellent training that provides the necessary know how to deal with real circumstances at work. I highly recommend it.

Mike Hernandez Jr. (Sr. J.P.) Communication & PR Officer

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