Relieving Holiday-Induced Stress

The holiday season is often the happiest time of the year. We spend time with family, we give gifts to the people we love, and we appreciate the many good things in our lives. However, we can also experience a lot of  holiday stress, especially at work; Deadlines are often tight because of shifting schedules, […]

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Mission Statement and Vision Statement

Mission Statement and Vision Statement Mission statement and vision statement are the inspiring words chosen by successful leaders to clearly and concisely convey the direction of the organization.  By constructing a clear mission statement and vision statement, you can powerfully communicate your intentions and motivate your team or organization to realize an attractive and inspiring […]

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Providing Service Excellence

Service Excellence – An IPD Production You can use service excellence as a powerful way to set yourself apart from you competition.  It’s one of the strengths that a business has, and by emphasizing service excellence you can compete with other service providers who may offer more variety than you may offer or can afford […]

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SMART Goals

Creating SMART Goals SMART is an acronym for the 5 steps of specific, measurable, attainable, realistic, and timely based goals.  By using SMART goals, many businesses to go beyond the realm of fuzzy goal setting into an actionable plan for results. Specific:  A specific goal has a much greater chance of being accomplished than a […]

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The Importance of Goal Setting

Goal Setting is a fundamental component to long-term success. The basic reason for this is that you can’t get where you are trying to go until you clearly define where that is. Goals help you focus and allocate your time and resources efficiently, and they can keep you motivated when you feel like giving up. […]

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Leadership Values And Ethics

Secrets of Leadership Success Leaders know what they value.  They also recognize the importance of ethical behavior.  The best leaders exhibit both their values and their ethics in their leadership style and actions.  Your leadership ethics and values should be visible because you live them in action every single day. A lack of trust is […]

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Delegation as Leadership Style

Tips for effective delegation You leadership style is situational.  You leadership style depends on the task, the team or individual’s capabilities and knowledge, the time and tools available and the results desired. As a supervisor, manager, or team leader, you make daily decision about the appropriate leadership style to employ in each work situation.  You […]

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Active Listening

Improve your Active Listening There are five key elements of active listening.  They all help you ensure that you hear the other persons, and that the other persons know you are hearing what they say. Pay attention: Give the speaker your undivided attention, and acknowledge the message.  Recognize that non-verbal communication also “speaks” loudly. Look […]

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Leadership Rewards And Recognition

Leadership Success Secrets A leader makes other people feel important and appreciated.  The leader excels at creating opportunities to provide rewards, recognition and thanks to his or her staff.  A leader creates a work environment in which people fell important and appreciated.  How leaders make people feel important through rewards and recognition A key leadership […]

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