October 1, 2015
During the session, Mr. Lecky had the room and people thinking in a positive manner. We were not bored.
Mario Heredia Financial Accountant
Management Skills Level I
Mr. Paul's insights on balancing work and family were truly rewarding. He has given me a new perspective on having a successful life without neglecting the people around me. I would recommend this course to anyone who is seeking motivation and empowerment in both their professional and personal life.
Mariana Verde Supervisor
Service Excellence Course
My expectation going was clueless. Today I can boast myself providing a top notch customer service optimizing the Best practices and advancing to the next level.
The course thought Me:
- Building Customer Loyalty
- Creating lasting Impression
- Providing Excellent Customer Service
- Customer Service vs Customer Success
- Creating a Customer Service Culture
- Creating a positive attitude
- Using Communication Channels and Skills Creating a Proactive Interaction timing
Michael Fisher Security Guard, Belize Tourism Board
Resolving Conflict/Team Building Seminar
Life changing experience, powerful, motivating, best seminar that leaves one with so much to deal with the issue.Eager for a follow-up.
kudos to Mr.Paul Lecky.
Mary Vice-Principal of Belize Rural High School
Mr. Paul did an exceptional job in bringing across what Service Excellence truly encompasses. It was well organized with sufficient time to truly engage and ask questions. I definitely recommend this training to everyone, enhancing knowledge is power.
Wendy Castillo Hospitality Officer