October 1, 2015
Mr. Paul did an exceptional job in bringing across what Service Excellence truly encompasses. It was well organized with sufficient time to truly engage and ask questions. I definitely recommend this training to everyone, enhancing knowledge is power.
Wendy Castillo Hospitality Officer
During the session, Mr. Lecky had the room and people thinking in a positive manner. We were not bored.
Mario Heredia Financial Accountant
Dealing with the tourism stakeholders the training was ideal as it relates to my daily work
Martin Rivas Licensing Manager
Building High Performance Team
It was one of the best seminars I attended, I really enjoy it. I learn a lot on how to develop a good working team. Also, learn how to deal with different levels of persons in the team which is very important to know.
I'm sure it will be very helpful for the business I am employed and also in my personal life. Really thankful for developing my knowledge and skills.
Would recommend all business and entrepreneur to take a course with IPD. Mr. Lecky was exceptionally well on how he brought his topics, stories, and experiences.
This course was way different from the other customer service course I have taken in the past.
Neuton Garcia Tax Auditor