October 1, 2015
Superior Customer Service
Well, this course was very good because it helped me reflect and correct things I wasn't doing too good. It also help me in learning different ways to approach and greet customers.
Management Skills Level I
I really enjoy the course. I learned how to deal with behavior, characters, and attitude at a workplace when you will encounter them. More importantly to recognize it at a workplace
Andrea Makin Medical Laboratory
During the session, Mr. Lecky had the room and people thinking in a positive manner. We were not bored.
Mario Heredia Financial Accountant
The course exceeded my expectation. It was interactive, the delivery of the content was exceptionally executed. IPD personalized this course for us and that was impressive. I was able to relate to the examples and scenarios given, this allowed me to internalize my own capabilities and I was able to identify which area needed attention and effort to ensure I'm delivering excellent service. I highly recommend the IPD for any training your seeking to build your professional portfolio.
Ginevva Joseph Certification and Standards Inspector
Resolving Conflict/Team Building Seminar
Life changing experience, powerful, motivating, best seminar that leaves one with so much to deal with the issue.Eager for a follow-up.
kudos to Mr.Paul Lecky.
Mary Vice-Principal of Belize Rural High School